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The End of Lawyers?: Rethinking the Nature of Legal Services
Download PDF The End of Lawyers?: Rethinking the Nature of Legal Services
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Review
"This book is addictive! Susskind has done it again with an extremely engaging blend of advice." --Patrick McKenna, 2009"I believe anyone working in a professional service firm could find useful examples of what can be accomplished in their own profession, throughout this book." --Patrick McKenna, 2009
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About the Author
Richard Susskind is Honorary Professor of Law at Gresham College, London, IT adviser to the Lord Chief Justice, and an independent consultant to professional firms and national governments. He is Chair of the Advisory Panel on Public Sector Information, a law columnist at The Times, and a Fellow of the Royal Society of Edinburgh and of the British Computer Society. He studied law at Glasgow University and has a doctorate in law and computers from Balliol College, Oxford. His views on the future of the legal profession have influenced a generation of lawyers around the world. He has written several books, including Expert Systems in Law (OUP, 1987), The Future of Law (OUP, 1996), and Transforming the Law (OUP, 2000), and has been invited to speak in over 40 countries. He was awarded an OBE in the Millennium New Year's Honours List for services to IT in the Law and to the Administration of Justice.
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Product details
Hardcover: 303 pages
Publisher: Oxford University Press (January 15, 2009)
Language: English
ISBN-10: 0199541728
ISBN-13: 978-0199541720
Product Dimensions:
9.3 x 1 x 6.3 inches
Shipping Weight: 1.1 pounds (View shipping rates and policies)
Average Customer Review:
3.8 out of 5 stars
30 customer reviews
Amazon Best Sellers Rank:
#703,376 in Books (See Top 100 in Books)
The experience base underlying my comments are as a recovering attorney who has served as a practice development consultant to law firms around the United States. These comments are primarily directed to those who are invested in, depending on your point of view, the legal industry or profession.First the good news. Before reading Susskind's work, you'll need three packs of sticky notes in different colors. Use one color to mark the things that you already agree with, another for the things you disagree with and the third - the big pack - for the new ideas you hadn't considered before. Since tradition is only helpful to the extent the future will be like the past, it is not so much in his specific predictions that Susskind's work benefits the legal community as much as the fact that he makes the velocity of change undeniable.The metaphorical image of lawyers Susskind paints is a bunch of guys in `bespoke' suites, standing on a beach toward which a huge wave is approaching, arguing with each other who will bear legal liability for the tsunami. Those who value the profession and their role in it will heed the warning and move to the high ground. These will be those who recognize that the legal profession is the servant of society - not the repository of its order or wisdom.In `minding the gap' between consultant speak and difference between theory and practice, the footnotes alone - most of which are web sites exemplifying what he's discussing, are worth the price of the book. The author would have earned more money from this work if he had simply asked the readers to send him a dollar every time they looked followed up on a footnote and said to themselves `now I see what he's talking about'.The bad news is that the author's experience clearly focuses this book on the net sum of his professional experience, which, apparently, is serving the largest `white shoe' firms in Great Britain. Since, using economic terminology, the law is a `lagging phenomena' - this exacerbates the differences in `legal culture' between us. The significance of this is inversely proportional to the `listening skills' of the reader. To the extent that most lawyers spend the time they're not talking thinking up what they're going to say next - this is a problem.Overall, the book gets a thumbs up. The author does American lawyers the favor of not only saying that changes are coming but outlines some specifics as to what those changes might be. Getting to higher ground in time is up to each individual and firm.
Please note the question mark in the title.Susskind, a British information-technology consultant and futurist, is not necessarily predicting the end of the legal profession in this thought-provoking but overly long and convoluted book. He is predicting that within a couple of decades, lawyering will have changed in ways that the typical law firm partner of 2009 can hardly envision.The engine of change, as far as Susskind is concerned, is the Internet and information technology in general. Susskind points to 10 "disruptive technologies" - among them ideas as prosaic as automated document assembly and as visionary as the provision of legal advice through open-source technology - that will alter the face of the profession."Information technology is now part of the universe of lawyers," Susskind writes. "It is not a parallel universe. Disruptive legal technologies are too important to be left to technologists ... they are applications of technology that challenge the old ways and, in so doing, bring great cost savings and new imaginative ways of managing risk."Susskind believes, for example, that except for the most customized, top-of-the-line engagements, legal work done by top firms in the United States and the United Kingdom will soon be largely standardized through the use of intelligent document assembly programs, the deployment of more paralegals and nonlawyers, and other innovations. Even high-end corporate work, he says, can benefit from standardization. The result will be lower costs to clients, a broader availability of legal services to the public, and possibly the end of the big law firm as we know it today.Susskind is quite aware of the cutting edge of legal marketing. One of his "disruptive" techniques is "the electronic legal marketplace," which he sees as including online ratings of individual lawyers, online auctions, bulk purchasing, and readily available price comparisons. He foresees the multi-sourcing of legal services, increased confidence by clients that they are getting the best value for their money, greater choice, and of course lower costs.The book can be slow going (Susskind has not learned how to write in short paragraphs), it can be repetitious, and Susskind's examples are taken almost entirely from British life, law, and experience and will be quite foreign to the American reader. For example, Her Majesty's Stationery Office, a government agency that Susskind regards as a key player in the legal Internet, sounds merely quaint to American ears.Regardless, anyone who wishes to understand where the profession has been and where it is going should read this book.
I'm a lawyer and bought this book when one of my clients told me she was reading it as part of her book club--which is comprised of high-level executives. Indeed, the very title had me worried! That aside, I found this book extremely insightful and quite helpful to me as a legal practitioner. It explores ways in which we can use technology to enhance efficiency in obtaining or rendering legal advice. While many lawyers might cringe at the possibility of being replaced by an algorithm, those of us who truly value their clients' interests and are sensitive to cost effectiveness can adapt many of the concepts presented in this book in improving their own customer service. This is a "must read" for lawyers and clients alike.
Provocative and inteligent in a general view. Unfortunatelly, the author forget the civil law universe and, thus, his conclusions don't apply entirely to "lawyers" at all, but to a specific system of justice with proper features.
GREAT book!
The book is a bit dated and discusses developments already here as if they were never thought of yet.
Great book for anyone considering law, or doing a law degree
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