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Never Split the Difference: Negotiating as if Your Life Depended on It

Never Split the Difference: Negotiating as if Your Life Depended on It


Never Split the Difference: Negotiating as if Your Life Depended on It


Ebook Download Never Split the Difference: Negotiating as if Your Life Depended on It

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Never Split the Difference: Negotiating as if Your Life Depended on It

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Audible Audiobook

Listening Length: 8 hours and 7 minutes

Program Type: Audiobook

Version: Unabridged

Publisher: HarperAudio

Audible.com Release Date: May 17, 2016

Whispersync for Voice: Ready

Language: English, English

ASIN: B01COR1GM2

Amazon Best Sellers Rank:

My bona fides: I have professionally negotiated for over thirty years. Do it daily. I've taken approximately 20 hours of graduate study in negotiation and conflict resolution. I occasionally lecture on the subject.My rating: This is one of the two best books anyone can read on negotiation. The other is Cialdini's famous, "Influence: The Art and Science of Persuasion." While there are many good books on the subject, I can't think of any others that are as complete and useful as these.Advice: Remember that negotiation is a practice. You will be best aided by these books by taking a chapter at a time and practice the ideas and techniques. Practice them on your family, on your colleagues and on your friends. (Forget pets. Dogs are too obliging and cats too indifferent.)

My guess is around 70% of my purchases are made on Amazon: it's a lot of stuff, both for home and for my company. This is the first item (across all categories) that I've written a review for. I'm compelled because this book has changed my life, and I suspect it can change yours — What do you have to lose by reading it?I thought I’d learned what I needed to know about negotiation. I went to a prestigious business school and took their negotiation class, learning all about Getting Yes, BATNA, and other fancy acronyms. I’d also had to bargain my share in both work and personal life. Yet, I felt like the tools I’d been given were meant for some alternate reality where people are totally dispassionate, rational robots, doing math in their heads to get to logical outcomes. The negotiations I’d been in with were instead with passionate, irrational (including myself) humans, sometimes getting angry or sad, often making decisions that didn’t “make any sense” (to me). I was pretty sure the negotiation outcomes we were getting to were subpar, both for me and for them: a lot of splitting the difference, mostly to make the negotiations — which felt uncomfortable for all parties — stop.Note, when I mean “negotiation”, I’m speaking pretty broadly: from “negotiating" with my fiancée on who should walk the dog tonight, to negotiating with an employee on why this feature needed to be built urgently, to negotiating with an angry customer who’d called me angry about something, to negotiating with my parents on wedding plans, the list goes on. Each negotiation tougher and more emotional than the next, yet with tools that told me emotions didn’t matter. Huh?I don’t remember how I came across Never Split the Difference, but man, am I glad I did. The book exposed me to a whole different way of negotiating, questioning the rational toolkit I’d been given in business school and replacing it with a more human set of tools. This set based on psychology and understanding of normal human emotions. It builds on empathy and active listening skills, layers on ways to label emotions and ask open-ended calibrated questions. It includes polite ways to say “no” without offending the other party, and many more. Most importantly it builds a framework that lets you deeply understand what the other party needs, wants, and desires, and work with them to achieve an outcome where you get your goals met — without ever “splitting the difference” again.And it has worked wonders. Since reading this book, I have:- Forged a better relationship with my fiancée by actively listening to her before jointly finding solutions- Negotiated successful resolutions to emotionally charged topics with parents and friends- Brought angry customers — who felt we had failed them — back from the brink to trusting us again- Forged a better relationship with my business partners by understanding how they value time, silence, relationships, surprises, etc…- Gotten discounts on things that I didn’t think could be discounted, just by using my name- Gotten to the front of the waiting line at busy restaurants- Said no to bad deals, because no deal is better than a bad one- the list goes on.I warn you that this book is the start of a rabbit hole that you might want to keep digging down. I’ve recommended this book to anyone who will listen, personally bought it 29 times as a gift for friends & coworkers alike, taken an online class (taught by the author’s son, a brilliant negotiator in his own right), etc...Negotiation, in the broadest sense as described above, is something I want to become an expert in, because I now understand that every conversation is a negotiation. This is likely the most useful skill you can learn and apply.It all started with this book. Are you too busy to read it?

WHY THIS BOOK MATTERS: We negotiate or persuade dozens of times a day. Then there’s the big stuff that changes the course of life: getting a raise; landing a job offer; buying a car or house. Most of us had no formal training in negotiation, or were taught incorrectly. This book is your secret weapon for mad success.MAIN CONCEPT: Tactical empathy: “This is listening as a martial art, balancing the subtle behaviors of emotional intelligence and the assertive skills of influence, to gain access to the mind of another person.”IS IT FUN TO READ: Finished it in a day. The book’s full of riveting life-and-death hostage negotiations, and Voss spins a damn good yarn.OKAY, BUT IS IT USEFUL?: I highlighted 109 passages and took 20pp of single-spaced notes. There is so much crazy useful stuff in this book that it would be a bargain at 100x the price. For example, Voss advocates getting to “No” before getting to “Yes.” To those schooled in academic negotiation, this may seem heretical. But it makes all kinds of sense: letting your adversary say a solid “no” gives them a feeling of safety, security and control -- a great starting point to a negotiation. The technique of asking calibrated open-ended questions is pure gold (e.g. “How do I do that?” or “What’s important to you about that?”) Funny thing is that I’ve been teaching that technique for years, but only now understand *why* it works so well (thanks, Chris!).Then there’s the step-by-step protocol for negotiating your salary and the 6-step Ackerman bargaining model. There’s mirroring: you repeat people’s words verbatim, so they feel understood. There’s labeling, where you identify the emotion behind what people are saying, thereby deepening empathy. Great quote: “Good negotiators, going in, know they have to be ready for possible surprises; great negotiators aim to use their skills to reveal the surprises they are certain exist.”What I really like about this book was that its techniques were honed by real-life negotiations with actual bad guys. During his 24 years as FBI Lead Hostage Negotiator, time and time again Voss got people released from the grips of determined terrorists and kidnappers. If the techniques work in those critical situations, surely they’re good enough to help you negotiate a raise.In the end, this is a book about not just being good at negotiation, but being great at life. “Never Split the Difference” is serious wisdom, every bit of it earned, conveyed with great humor, storytelling and insight. Read it to be a more effective human.-- Ali Binazir, M.D., M.Phil., Happiness Engineer; Speaking Coach, KNP Communications; author, The Tao of Dating: The Smart Woman's Guide to Being Absolutely Irresistible

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Get Free Ebook Tikki Tikki Tembo, by Arlene Mosel

Guide with that Tikki Tikki Tembo, By Arlene Mosel comes with the some ideas the ideas can be considered you that strategy such a brand-new business. When you have no suggestion to intend exactly what to do, this book will certainly aid you. It takes place when you rely read it perfectly and also get it exceptionally. Are you interested to review it? Allow's take couple of minutes to manage this publication and then take it as checking out product.

Tikki Tikki Tembo, by Arlene Mosel

Tikki Tikki Tembo, by Arlene Mosel


Tikki Tikki Tembo, by Arlene Mosel


Get Free Ebook Tikki Tikki Tembo, by Arlene Mosel

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Tikki Tikki Tembo, by Arlene Mosel

Amazon.com Review

If you haven't already read Tikki Tikki Tembo, you've probably heard at least someone recite the deliriously long name of its protagonist: Tikki tikki tembo-no sa rembo-chari bari ruchi-pip peri pembo, by now a famous refrain in most nursery schools. In this beautiful edition--complete with line and wash illustrations by artist Blair Lent--Arlene Mosel retells an old Chinese folktale about how the people of China came to give their children short names after traditionally giving their "first and honored" sons grand, long names. Tikki tikki tembo (which means "the most wonderful thing in the whole wide world") and his brother Chang (which means "little or nothing") get into trouble with a well, are saved by the Old Man with the Ladder, and change history while they're at it. Tikki Tikki Tembo is a perfect book to read aloud, but don't be surprised if you find yourself joining the ranks of its chanting followers. (Picture book)

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“Tikki tikki tembo-no sa rembo-chari bari ruchi-pip peri pembo is the full name of the firstborn son in the Chinese family of this story....This old folktale of what happens when the boy falls into a well...should make excellent read-aloud material....Bright, active, and delightfully expressive.” ―School Library Journal“Just right for storytelling and tongue-twisting repeating, and . . . for reading aloud.” ―Kirkus Reviews“On spacious, uncluttered pages the artist has extended the story with wonderfully droll ink-and-wash drawings that combine imaginative beauty with a true Chinese spirit.” ―The Horn Book

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Product details

Age Range: 4 - 8 years

Grade Level: Preschool - 3

Lexile Measure: AD910L (What's this?)

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Hardcover: 48 pages

Publisher: Henry Holt and Co. (BYR) (March 15, 1968)

Language: English

ISBN-10: 9780805006629

ISBN-13: 978-0805006629

ASIN: 0805006621

Product Dimensions:

8.6 x 0.4 x 10.4 inches

Shipping Weight: 12.8 ounces (View shipping rates and policies)

Average Customer Review:

4.7 out of 5 stars

730 customer reviews

Amazon Best Sellers Rank:

#6,740 in Books (See Top 100 in Books)

Great book. This is fun to read and has a nice lesson. As a reading specialist and English teacher, I wish the critics and book banners would go away. So what if it is not completely authentic. It's a fiction book not a history or cultural lesson. It makes me wonder what these people read to children because if everything has to be totally accurate, animals don't talk, and then there is Santa, the Tooth Fairy, Easter Bunny...get it?

In a nutshell: Tikki Tikki Tembo as retold by Arlene Mosel is a fabled Chinese fable about two little brothers. The oldest one is purportedly given a long impressive name meaning “The Most Wonderful Thing in the Whole Wide World” as he is to inherit his parents’ beloved possessions. His younger brother is considered some sort of back-up and is given a short name (Chang) which means “Little or Nothing” or Clueless Playmate or something. Wiki-the-source-of-all-truth-pedia, states that the book is controversial because it may be a Japanese story told about China and does not portray Chinese culture accurately. I plan to seek guidance from my Chinese family members on where this story lands on the offensiveness scale.So,the boys are monkeying around and Clueless Playmate falls into the well. Golden Boy runs to his mother and they get a ladder-wielding-tree-napping-old-man to save him named “Old Man With The Ladder.” He pumps the boy’s leg like a water pump to revive him which must be some sort of olden time CPR.Of course the little boys are monkeying around in the bathtub AGAIN, I mean near the well, despite the close brush with death and this time Golden Boy falls into the well. His brother runs for help and after repeating John Jacob Jingleheimer Schmidt four or five times, almost passes out from exhaustion, leaving his evil mother childless. Fortunately, Old Man With The Ladder comes to his senses and rescues Golden Boy with the same water pump CPR procedure.And the story concludes that this is why Chinese families name their kids little, short names.Families can talk about: How would you feel if your name meant Little or Nothing? Do you know what your name means? Why is the mom so mean and dismissive of the younger brother? Why don’t the little boys mind their mother? Do you mind your mother? How confident are you about that answer? What is your game plan if you fall into a well or deep water? What should you do? And if you see your brother fall in? Why do you think swimming lessons are important? Which is more fun to say: Tikki tikki tembo-no sa rembo-chari bari ruchi-pip peri pembo or John Jacob Jingleheimer Schmidt?

I remember this book from childhood and loved it. The name of the little boy is oh so fun to say BUT as an adult the message of this book is horrifying. The mom is absent and neglectful of her younger son, the prized first son is left permenantly scared, and no one learns a lesson except to give the first favored son a short name...I’m sorry what?!? This book did not stand the test of time for me. But I would love to see it revised with a different ending. The illustrations are lovely and well tiki tiki tembo is super fun to say.

One of the most read books when I was a kid. Wanted to share it with my kids. This is a story about two brothers who care for each other. The youngest tries to get help for his big brother who has fallen in the well, but because of the older brother’s super long name he has difficulty expressing the emergency to adults to get help in time.

I read this as a child growing up, it was my favorite book. Of course like most people as you get older you throw away or get rid of things from your childhood and teenage days. When my niece started kindergarten I knew reading was going to be required and i wanted to share with her my favorite story from childhood, so i purchased this book to read to her and hope she will appreciate it as much as i did. Well needless to say she does share my appreciation or enjoyment of this book, but it matters not because i still enjoy this book as an adult.

When I was a child I loved this book so I knew I had to purchase it to read to my children. My daughter has memorized Tikki Tikki's full name and enjoys reciting it with me. This is a classic book! The moral of the story may be a little politically incorrect these days but I don't dwell on that part and if a parent wanted to, they can skip that last page. It's such a fun book to read.

My mom read this to me as a kid, and it was one of my favorites. As an adult I’m not sure how I feel about the cultural messages in the book, but it’s definitely fun to read out loud and the illustrations are pleasing to look at

I ordered this for my boss's granddaughter because it kept coming up in conversation and how I could still remember the kid's whole name (but not his brother's short, simple name, I kept thinking it was Chris, believe it's Chang). The artwork is fun and the book is so absurd, but nostalgia.

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Download Ebook A History of US: All the People: Since 1945 A History of US Book Ten, by Joy Hakim

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A History of US: All the People: Since 1945 A History of US Book Ten, by Joy Hakim

A History of US: All the People: Since 1945 A History of US Book Ten, by Joy Hakim


A History of US: All the People: Since 1945 A History of US Book Ten, by Joy Hakim


Download Ebook A History of US: All the People: Since 1945 A History of US Book Ten, by Joy Hakim

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A History of US: All the People: Since 1945 A History of US Book Ten, by Joy Hakim

About the Author

Joy Hakim, a former teacher, editor, and writer won the prestigious James Michener Prize for her series, A History of US, which has sold over 4 million copies nationwide. A graduate of Smith College and Goucher College she spent years teaching students from elementary school up to the college level. She also served as an Associate Editor at Norfolk's Virginian-Pilot, and was an Assistant Editor at McGraw-Hill's World News.

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Product details

Series: A History of US (Book 10)

Paperback: 304 pages

Publisher: Oxford University Press; 4 edition (August 12, 2010)

Language: English

ISBN-10: 0199735530

ISBN-13: 978-0199735532

Product Dimensions:

9 x 0.5 x 7.4 inches

Shipping Weight: 1.4 pounds (View shipping rates and policies)

Average Customer Review:

4.6 out of 5 stars

14 customer reviews

Amazon Best Sellers Rank:

#108,292 in Books (See Top 100 in Books)

This book completes our set. They are easy to read, contain interesting, off beat information you wouldn't find in other history books: they're awesome. We have/are using them as part of our US History curriculum. I am using them with a high schooler and he loves them.

Super series and super book. Makes history come alive. However, this is the most boring of all the books. Having lived through many of the events, I find her writing balanced but boring.One MAJOR complaint against the later books is that she confuses democracy with affluency equality. They are very separate, and she blurs lines there that can become dangerous for the mindset and worldview. Otherwise, EXCELLENT book and series.

The is the BEST series by an amazing storyteller. Author Joy Hakim writes in such a way that middle school --and upper elementary students can read and appreciate history. I would purchase every book she ever wrote and will write. A+

My 16-year-old son reads his books for fun! He loves how it is written in the story like form with lots of interesting facts and pictures :-)

very good reading all must read

I read it with my 10 year old son to,learn American history

Excellent publication!

An objective account ob past events, i thought...

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